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      We know that shopping online is really exciting. We also know that sometimes things just don’t work out. To help you update your wardrobe or treat yourself to something new we offer a full refund within 30 days of purchase from Viens Avec Moi online.  We've got your back !

      Please note however the following items are final sale and not eligible for return or exchange :

      - Sale items marked at 50% off or greater (This includes when a promo code is also applied) 

      - Bathing suit (One piece ) 

      - Bathing suit bottoms

      - Intimates

      - Bodysuits

      - Socks / Hosiery

      - Beauty Products

      - Earrings


      In store purchase versus online:

      Please note that if you have made your purchase in-store our return policy will allow an exchange or in-store credit (full refunds are reserved for online only) to two weeks after purchase.

      To be eligible for our return policy, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with tags intact.

      To complete your return, we require a receipt or proof of purchase.

      If you wish to return your product please email for a Return Confirmation prior to shipping. We will not accept any returns without prior confirmation.

      Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your return. If you are approved a refund will be processed to the original method of payment. Shipping costs are non-refundable.

      Our prices :

      As a small business, we strive to provide the best possible products and services at competitive prices.

      While we understand that prices may fluctuate over time, we regret to inform you that we are unable to offer price adjustments after a sale has been made. This policy is in place due to the unique challenges faced by small businesses in managing inventory, overhead costs, and the overall pricing structure.

      Setting our prices requires careful consideration of various factors. Unfortunately, it would be financially unsustainable for us to offer retroactive price adjustments once a purchase has been completed.

      We assure you that we continually strive to provide the best value for our customers. We regularly review and update our pricing to remain competitive and ensure that our products meet the highest standards of quality.

      You will be responsible for paying for your own shipping costs for returning your item.

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.